3 Steps to Shifting your Attrition to a Retention FocusLet’s talk attrition. It’s high. Like, really high. With Omicron in the mix, none of this changing anytime soon. Folks are rethinking their…Dec 12, 2021182Dec 12, 2021182
Leadership and ListeningI can remember several years ago, Dan Brown (former co-manager at EightShapes) approached me because I had a bad day. A really bad day. So…Apr 9, 20171251Apr 9, 20171251
8 Principles for Creating UX Poster DeliverablesPosters–documents that exceed standard-sized paper — capture readers’ attention by being big. They are public documents, inviting comments…Oct 26, 201056Oct 26, 201056
